Due to the coronavirus (COVID-19) pandemic and for the safety of our employees and customers, our locations will temporarily provide only drive thru and ATM service and some may temporarily close, altogether. Please reference the list below of banking center locations with changes to services or hours. We appreciate your patience as we make informed decisions to continue serving you as safely as possible.
We encourage you to use CapTex Bank’s digital tools which allow you 24/7 access to check account balances, transfer funds, deposit checks and pay bills. If you are not currently enrolled in online banking, please visit CapTex.bank or contact us at (903) 989-2235 or (817) 569-6226 and we will be happy to assist you.
Banking Center Location Updates
|Trenton||106 Hamilton St||By Appointment Only||Open Mon-Fri
|Leonard||100 N Highway 69||By Appointment Only||Open Mon-Fri
|Bonham||2109 N. Center St||By Appointment Only||Open Mon-Fri
|Melissa||1218 Sam Rayburn Hwy||By Appointment Only||Open Mon-Fri
|Fort Worth||2929 W. 5th St.||Limited entry from 9:00am - 3:00pm||N/A|
Be prepared during the Coronavirus (COVID-19) Outbreak
As the Coronavirus (COVID-19) situation continues to unfold, we understand there’s a great deal of uncertainty about what to do and how to best go about our daily lives. We are continuously monitoring the latest news and are implementing best practices to keep our members and employees safe.
What you can do
Although we are still open, for your safety and that of our employees, instead of coming into the branches, please use our drive-thru facilities, contact us via telephone at 903-989-2235 or use our mobile and online banking services to perform transactions. The CDC and the White House issued guidelines on how to “slow the spread” by distancing ourselves from each other and we urge you to follow them as much as possible.
In addition, we also encourage you to take advantage of our comprehensive mobile and online banking options for managing a wide range of transactions without leaving your home or office:
- Access to your account balances and history
- Transfer money between your accounts
- Messaging that allows you to securely communicate with us electronically
- Images of your cleared checks
- Mobile check deposit (available on the mobile app only)
- Customizable alerts that notify you by phone and e-mail you important account information
- Fully integrated online bill pay
- Locate your nearest ATM
Now is a great time to ensure your own preparedness by verifying your debit card and PIN works at the ATM for cash withdrawals. It’s also a great time to verify that you can deposit a check through our mobile app. It is a good idea to take a few minutes to verify your balance information through online and telephone banking.
Telephone banking: Call 903-989-2246. This secure service is available in both English and Spanish. Check your account balance and perform transactions, 24 hours a day, 7 days a week. Click here for more information.
Mobile Check Deposit: Click here for our Mobile Banking demo.
Cash access through our ATM network: Visit our ATM locator to show where you can access your cash surcharge-FREE. Extra tip: wipe down the ATM keypad with an antibacterial wipe prior to use. Use hand sanitizer after completing your transaction.
Protect yourself from scammers and potential risk
In times like these, a natural reaction may be to withdraw your cash and secure it somewhere in fear that you won’t be able to access your money. We cannot emphasize enough how dangerous it is to withdraw large amounts of cash to store in your home or elsewhere. The safest way for you to protect yourself and your money is to leave it securely deposited at your credit union or bank, where your funds are federally insured.
Scam artists take advantage of times like these to gain access to bank accounts. Protect yourself by being aware of suspicious emails and text messages. Keep your eyes open for medical supply scams, fraudulent donation sites, or anything else that seems fishy. If it seems like it could be fraud, it probably is, so listen to your gut and don’t provide your personal identification (usernames, passwords, Social Security number, etc.) unless you are 100% certain you are dealing with a legitimate organization—one with whom you have made the initial contact. Do not click on links or download attachments from unknown email senders, and do not make purchases or donations on any unknown sites.
We have yet to see the full scope of the Coronavirus (COVID-19) impact and the health and safety of our members and employees is our top priority. We will keep you informed of any changes to our operations as they occur. We encourage you to stay informed through our social media platforms and our website.
George Lea, Chairman & CEO